How to avoid excess mobile data charges in your iPhone

Turn Wi-Fi Assist off in 4 easy steps

The new release of Apple’s iOS version 9 included many very cool new features and improvements.  Unfortunately, it also included one new feature that was defaulted to ON on all new phones and upgraded devices.   It is so bad that Apple is being hit with a lawsuit since it increases your mobile data bill.

An iPhone user who received a phone bill of over $2,000 from ATT has said he believes the Wi-Fi Assist feature introduced in iOS 9 is the cause. It’s far from the first time Wi-Fi Assist has been alleged to have caused bill shock.

With Wi-Fi Assist, you can stay connected to the Internet even if you have a poor or weak Wi-Fi connection. For example, if you’re surfing the web in a browser with a poor Wi-Fi connection and a webpage doesn’t load, Wi-Fi Assist will activate and automatically switch to cellular so that the webpage continues to load.  When Wi-Fi Assist is activated, you’ll see the cellular data icon in the status bar on your device.NOTE: Because you’ll stay connected to the Internet over cellular when you have a poor Wi-Fi connection, you will use more cellular data.Wi-Fi Assist works on any Apple iOS device with iOS 9 or later, except for these models: iPhone 4s, iPad 2 Wi-Fi+Cellular, iPad (3rd generation) Wi-Fi+Cellular, and iPad mini (1st generation) Wi-Fi+Cellular.
Wi-Fi Assist is on by default. If you don’t want your iOS device to stay connected to the Internet when you have a poor Wi-Fi connection, you can disable Wi-Fi Assist. Go to Settings > Cellular. Then scroll down and tap Wi-Fi Assist.

Step One:  Find your settings app on your Apple iPhone.

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Step Two: Open the Cellular section in settings.

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Step Three: Scroll to the very bottom where it says Wifi Assist.

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Step Four:  Turn off the Wi-Fi Assist feature

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Posted in AT&T, Verizon and tagged , .